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Fort Lauderdale

Contact Us

Need Help?
Call us: (877) 442-5348

We want to hear from you!

Customer Support:
(877) 442-5348 M-F 9-5 Eastern Time

General FAQ's

What is "Gotta Half It"?

Every day, features an unbeatable deal on awesome things to do and see in your surrounding area. We team up with a wide variety of local restaurants, merchants, spas, and events. We find the best places and things to do, and negotiate unbelievable prices so you'll say "I gotta half it!".

What are "Halfit" vouchers?

"Halfits" are the term that we created to describe the vouchers you buy from us and print out to use. Since they are at least half off we felt that this was more fun than saying "coupon."

How much does membership cost?

NOTHING, and membership has its privileges, because you'll get email notices every time we offer a new deal in your area.

What if I don't want to be on your email list can I still see your deals?

Of course, but you'll just have to come to our website everyday so you won't miss anything. You can also follow us on Facebook and Twitter if that works better for you.

I like today's deal, how do I get it?

It's simple! Just click the "Buy Now" button under the deal before the time of the deal expires. If it's your first purchase from us, you will have to fill in your credit card and billing info. We then charge your credit or debit card, and THE NEXT DAY you will be emailed a copy of your Halfit voucher. You are always able to track and print your Halfits in your "MY ACCOUNT" section.

I purchased the voucher, now what?

Once your card is charged, you'll receive a purchase confirmation email, and THE NEXT DAY you will receive another email with a copy of your Halfit voucher. You are always able to track your savings and print your Halfits in your "MY ACCOUNT" section. The voucher makes everything simple by having redemption instructions, deal details, and a map right on it. We know what you're thinking, you're very welcome.

When can I start to use my Halfit voucher?

All Halfit vouchers become valid THE NEXT DAY after purchase. The reason for this is because we need to settle your transaction, and also notify the merchant that you are coming. Please pay close attention to the expiration date so that you don't lose the promotional value.

How long is the voucher valid for?

Each deal will have the time limit clearly displayed in the deal details. Typically, the voucher is valid for 6 months at the promotional value. Special events and other deals may be subject to shorter expirations.

Can I purchase a voucher as a gift for someone else?

Yes. Unless the fine print specifically states otherwise, gift them to all your friends! When purchasing as a gift please click the "Buy as a gift" Button option and enter the recipients name and/or special occasion.

Will the Gift Voucher show how much I paid for it?

Never. Don't worry, we got your back. We only show the full value of what the voucher is worth.

Wait, my name is on the voucher. Are you sure I can use this as a gift?

Yes. Each voucher has a UPC code that the merchant will verify when they use it. Be careful to treat all Halfits as if they are cash. There is also a specific gift buying option button that will create a great gift voucher that will not have your name on it. When purchasing as a gift please click the "Buy as a gift" Button option and enter the recipients name and/or special occasion.

If I don't use the full value of the voucher in one visit, can I use the remainder later?

Not typically unless it is specifically stated in the deal details. So grab a friend and share the love.

Can I combine my voucher with other offers or specials?

No. Not unless the voucher states that you can.

Am I billed as soon as I buy the voucher?

Yes. You will receive a purchase confirmation email, and the next day you will be emailed your Halfit. You can use it as soon as you receive it.

Is Gotta Half It safe to use?

100%. We are Verisign and certified. Your credit card number is transmitted by SSL directly to a secure electronic vault. At no time is your credit card information stored on our servers.

What is SSL?

Secure Socket Layer: cryptographic protocols which provide secure communications on the internet. Basically, it's nerd code for super safe.

What is your return policy?

All sales are final. We are just the middlemen handling your purchase directly from the merchant. The merchant is responsible to provide you with the product or services as described on the voucher.

What happens if my voucher expires?

Do not despair! Once the voucher reaches the expiration date, it loses the promotional value, but it is still possible to redeem at the price you paid for the length of time stated by gift certificate laws in your state. By Florida law the merchant has to honor the voucher at the price paid even after expiration. Gotta Half It will not issue a credit or refund if the voucher has expired, so please use your vouchers in a timely manner!

Is sales tax included in my Halfit purchase?

No, sales tax is not included. It's up to the merchant to collect sales tax. Some services do not require sales tax. Refer to the merchant upon using your voucher.

Is tipping included in my Halfit purchase?

No, tipping is not included. We HIGHLY recommend tipping on the original FULL VALUE of the product or service, not the discounted value you it purchased at. You already saved a ton of money using your Halfit so now you can tip more.

What if I forgot my password?

After you click "sign in" you will be able to click the "forgot my password" button. Enter your email address and then we will email you a new password.

How do I change my password?

Simply change it in the "MY ACCOUNT" section under the "MY PROFILE" tab.

How do I replace a lost voucher?

Our Halfit vouchers are considered the same as cash, and should be kept someplace safe. If you lose your voucher you can reprint it in your "MY ACCOUNT" section under the "MY HALFITS" tab.

What if the business for my voucher closes down?

If anything happens that makes it impossible for you to redeem your voucher with the merchant within the first 60 days of purchase we will happily give you site credit. The site credit for a closed down business is only issued to you if the merchant has closed within 60 days of your purchase and your voucher is unused. This site credit is good towards anything else on our site and never expires.

How can I get my business on Gotta Half It?

Check out our Business 2 Business link and contact us!

When will Gotta Half It be in my city?

Hopefully soon - we're growing fast. If you'd like to help us launch Gotta Half It in your city, feel free to contact us.